Sellers FAQ’s

Below are the answers from questions sellers have asked us.

If you have a question not listed below, or a general enquiry, please contact us.

If you are an artist that specialises in paintings, sculptures, ceramics or glass, drawings, mixed media, photography or prints, apply to become a seller on Artwork Portal today.

There is a one time administration fee of £50 if your application is accepted. If you are a Sussex Art Fairs exhibitor or have exhibited with Sussex Art Fairs in the past, it is free to become a seller on Artwork portal.

No. We do not charge a monthly or yearly subscription fee.

We’re currently experiencing a very high volume of applications and it may take up to 5 working days for you to receive a response.

All sellers are required to sign a merchant agreement which includes all the terms and conditions for selling on Artwork Portal. We must receive the signed agreement and administration fee before login details can be supplied.

We reserve the right to decline applications at our discretion. We regret that we cannot respond to individual queries regarding declined applications.

No you can sell your art on as many online platforms as you choose. Signing our merchant agreement doesn’t mean you are only contracted to sell your work through Artwork Portal.

Unfortunately no. At the moment we only work directly with independent artists.

Yes, but we will require a letter of verification from the artist you represent to proceed. Please contact us for more information.

Yes. Works must be priced at £75 and over. This includes limited edition prints. Unfortunately works under £75 can not be listed on Artwork Portal.

Wanting to put our sellers first, Artwork Portal only charges a small 15% commission on sales (+ 3% payment service provider transaction fees). We believe this to be a minimal competitive fee compared to the majority of online galleries that can charge anywhere from 30% – 50% commission fees.

Payments are received through our online payment service provider PayPal. Payment for your product will be remitted to your supplied bank account, less our commission fee, within 10 days of confirmation that the customer has received the product. This is to coincide with our 7 day returns policy.

We are not currently VAT registered. For artists whom are VAT registered, VAT should be added onto your product price and the customer should be sent a VAT receipt directly. Commission is charged on the product price before VAT.

Sellers are responsible for their own shipping and insurance costs. Shipping costs are set by the seller for each of their products. Artists are not charged commission on shipping costs.

For information on our returns and refund policy, please visit: https://www.artworkportal.co.uk/refund-policy/

If you would like to delete your account we require a months notice. Please send us an email requesting this and we will deactivate your account 30 days after receipt of your email.

To make an application to exhibit at Sussex Art Fairs, please visit: https://www.sussexartfairs.co.uk/apply-to-exhibit

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